After Sales Service | High-Performance Toggle Switch, Rocker Switch & Metal Switch Manufacturer | DAILYWELL ELECTRONICS CO., LTD.

After Sales Service / Made in Taiwan Electronic Switches Manufacturer for Components & Accessories | DAILYWELL ELECTRONICS CO., LTD.

After Sales Service

After Sales Service

Dailywell Electronics Co. Ltd has consistently adhered to the principles "Customer First, Quality First", especially extremely strict quality control upon manufacturing. In addition, Dailywell culture is a strong quality management, so any outgoing of switches meets our quality evaluation procedure and testing. Once we get any customer complaint, we very concern any issue complaint, which is the improvement or prevent according.

Step 1: Customer complaint

Once we receive any customer complaint, we will provide a formal complaint form for the customer to fill in. This form request that the issue description, happen situation, happen time, and the remained stock. Our quality team will start to survey the issue according to the form

Step 2: Issue analyzing

The issue information from the customer we get, then our quality team will start to analyze why causes the issue happen and how affects the issue happen.

This analyzing process is quite details, to support our professional quality team will understand the exact problem.

Step 3: Correction action

Correction action request is call CAR, which is a procedure used in reply a non conforming switches. CAR is meaning that we are reporting on a detected non conformance and have determined a root cause and how to take actions to correct. CAR is actions taken to eliminate the root cause then how to prevent its reoccurrence.

Step 4: Reply to customer

Assumed to above of the customer complaint, issue analyzing, and correction actions, our quality will summarize the key cause and the key preventive action to inform the customer how to solve. The mission of Dailywell must do feedback immediately since we don’t want the issue happen again and again.

Step 5: Tracking action

After the CAR we provide, we must track the analysis of effect from the customer. Complaints that are handled well may help us retain existing customers and could result in new customers being referred to my company.

Step 6: Closed

Well-managed complaints can benefit our company. Good manufacturing quality team learns to see complaints as an opportunity to build strong, lasting relationships with customers and improve their customer service. Customer complaints give company valuable information about how they need to improve.

After Sales Service

After Sales Service | High-Performance Toggle Switch, Rocker Switch & Metal Switch Manufacturer | DAILYWELL ELECTRONICS CO., LTD.

Located in Taiwan since 1997, DAILYWELL ELECTRONICS CO., LTD. has been a switch manufacturer in the Electronic Components & Accessories Industry. Their electrical switches, including Toggle Switches, Rocker Switches, Slide Switches, Pushbutton Switches, Metal Switches, Piezo Switches, Capacitive Switches, Illuminated Switches, Power Switches and Tact Switches, which are delivered with ISO 9001, UL, CSA and TUV certifications, as well as annual capacity of 800 million pieces.

Dailywell Electronics Co., Ltd. is a professional switch manufacturer based in Taiwan since 1997. Annual capacity of 800 million pieces with 600 employees, DAILYWELL's switch is UL, RoHS and HF compliance, also made with high-end materials. In addition with ISO 9001, UL, CSA and TUV certified toggle switch, push button switch, rotary switch and more. Quality Assured. Our factory occupies an area of 15,000 m² in Zhuhai, and has an automated production and management control process with an annual capacity of 800 million pieces. The product lines range from toggle switches to rocker switches and metal switches. There are 50 categories in total. Our products are marketed around the world and are highly trusted as well as recognized by our global customers, which makes us the global leader of switches.

DAILYWELL has been offering customers switches in electronic component and accessory industries, both with advanced technology and 30 years of experience, DAILYWELL ensures each customer's demands are met.